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Combine the horrible Cabin Crew, equally terse check-in/gate staff (even the internet customer service was poor) and the shuttle bus/air-stair boarding/deplaning and we will never fly China Eastern again, regardless of the price. Our usual choice for yearly travel home to the Philippines is Korean Air, whose service even in economy is IMHO world class and on par or exceeds CP, BA or ANA, and we regret not choosing them this time.

The only smiles we received was when we boarded and deplaned, all of which seemed forced. (Not even Delta's old salts are this harsh!) No interaction we had with any cabin crew during the flight or Check-in/gate personnel resulted in a smile or warm response despite our many smiles and thank yous. The requests to lower and raise the shades, close the tray table, buckle seatbelts were extremely terse 'orders' barked as from a Drill Instructor, rather than customer focused flight attendants. On all flights outbound and inbound, the flight attendants never cracked one smile toward a passenger. Unfortunately it is staffed by the MOST UNFRIENDLY cabin crew in the sky. If this review were only about this wonderful 777-300ER it would be glowing. China Eastern has a great Long-Haul Plane on their hands. Use those headphones with the great in-seat entertainment that has a good selection of Hollywood and Asian movies. Engine noise is quite loud at take-off, and can be bothersome at cruise, but a good set of headphones will dampen the noise enough to sleep. I had to wake her up to go to the lav, which is close but far enough away so noise and odors don't offend. My wife was able to get a solid 6 hours on one stretch. Another benefit is no bumping of the elbow or knee every time someone walks by allowing for uninterrupted sleep. The extra room next the window is good for my big frame and the extra room next to the aisle is nice to have room to stretch without blocking the aisle. This is the best economy seat for travelling couples as there is no DMS. We requested 70A and 70C in both directions. This 777-300ER was used on the long-hop ORD to PVO PVO to ORD. We booked on China Eastern to Manila because of a very attractive price.

Air china 777 300er seat map